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Showing posts with the label Appreciation

Shell Craft

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My uncle recently shared with me his retirement hobby - art using shells. I thought of sharing here for all of you to enjoy.  Here is the nativity scene:  Year of the Rooster: Going to a Christmas party:

Recognizing Customer Service

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I would like to recognize two exemplary customers service I received this week.    First was the salesperson from Yes in Queensbay Mall. I was considering to subscribe to the new FIZ unlimited broadband service from Yes. Even though my house is within the coverage service, I wanted verification on the stability and the speed before committing to the two year contract. I called their careline and was recommended to visit their outlet in Queensbay in order to get one of their technicians to my house to check on the service stability. However, during my visit, I was told that they are short handed and suggested I take back one of their units (after placing a RM400 deposit with them).   Luckily for me, one of the salesman - Razak volunteered to come with me to my house to perform the check after I told him that I will sign up for the plan immediately if the service stability is proven. He spent close to two hours at my house checking on the signal quality and perform the speed t

Batman Exhibit in Pavilion Kuala Lumpur

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It was a treat to come across the Batman exhibit at the Pavilion Shopping Centre in Kuala Lumpur. I was there for lunch with my family during the school holidays. It really brought back memories of when I used to read the comics and watch the old goofy series on television. My children did not share my enthusiasm, I guess they are more into cartoons like Phineas and Ferb. It was an opportunity to see how Batman had changed over the years. My children were surprised to hear about Penguin and Joker. The first thing that caught my attention was the bat-mobile. It looked great from the upper floor but not as good close up. Since it was a marketing event, I guess I should not be surprised by the things offered at the venue. A bottle of water with the Batman cover over it was RM8/-. My daughter asked who would pay for that especially when an equivalent bottle of water only cost 80 cents. The TouchNGo card cost RM35 with zero value on it and the t-shirt sold there was RM150 a piece. T

Impression of Singapore

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A couple of weeks ago, I had an opportunity to go on a trip to Singapore. I have not been to the city state for more than 15 years and was interested in seeing how it has changed. The first impression was when we landed. By the time we reached the baggage claim area, our bags were ready for us. I have not seen such efficient baggage handling anywhere else. Usually, you had to wait at least five to ten minutes before the first bag will appear on the carousel. On the way to our hotel, the driver told us that they were still not satisfied with their performance and are working on improving the number of flights they can handle. There are two runways at the airport - one for landing and one for takeoff. We only went around the area around our hotel. There were many underground walkways joining the MRT (train) and also the various building. One of these areas was large enough for the children and teenagers spend their time roller blading and break dance without having to worry about